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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nury Malpica

November 5, 2025

5  out of  5
rating by Nury Malpica
"Karol Sandoval was responsive to my inquiry. She took her time to address the changes I wanted to make regarding my car insurance coverage. She did not try to push something different or offer any add ons to keep the rate up. I really appreciated that!"
We responded:
"Thank you Nury so much for your kind words! We're glad to hear that Karol provided you with attentive and honest service, taking the time to address your needs without any pressure. Your satisfaction is our priority, and we appreciate you choosing us for your car insurance. If you ever need assistance in the future, please don't hesitate to reach out!"
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Juan felipe Buestan

November 5, 2025

5  out of  5
rating by Juan felipe Buestan
"Fue excelente la verdad no me esperaba pero gracias a la agente Karol Sandoval que fue muy amable y cortez y me sacó de todas las dudas que tenía por eso me siento feliz de aver buscado a State Farm para mi seguro de auto mil pero mil gracias Karol"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra muchísimo saber que Karol Sandoval pudo ayudarte de manera amable y clara, resolviendo todas tus dudas. Para nosotros es un placer poder brindarte un servicio que te haga sentir feliz y confiado con tu seguro de auto. ¡Gracias por confiar en nuestra oficina de State Farm y en Karol! Estamos aquí para apoyarte siempre que nos necesites."
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Kaitlin Masiello

November 4, 2025

5  out of  5
rating by Kaitlin Masiello
"Brittany was very nice & helpful with getting me quotes for my car and fur babies."
We responded:
"Thank you so much for your kind words! I'm delighted to hear that Brittany was very nice and helpful in assisting you with getting quotes for both your car and your fur babies. Providing excellent customer service and ensuring that you feel supported throughout the process is always a top priority. If you have any further questions about pet insurance or vehicle insurance, or if you need additional assistance with coverage options, policy details, or claims, please don’t hesitate to reach out. We're here to help make sure you and your beloved pets are well protected and that your vehicle insurance meets all your needs."
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Juan Mendez

October 30, 2025

5  out of  5
rating by Juan Mendez
"Karol Sandoval"
We responded:
"Thank you so much for the 5-star rating! We truly appreciate your support and are committed to providing coverage that meets your needs. We're always working to ensure our rates reflect the quality and service our customers deserve. If you ever have any questions or need assistance, please don't hesitate to reach out!"
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Christine Cabrera

October 27, 2025

5  out of  5
rating by Christine Cabrera
"Thank you Karol! You were so Sweet and Helpful! Definitely recommend getting in contact with their team to help with all your questions!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Karol was sweet and helpful throughout your experience. Having a knowledgeable team by your side can make all the difference—especially when it comes to important things like renters insurance, which provides valuable protection and peace of mind for your belongings. We're always here to help with any questions you have!"
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Francisco zeferino

October 17, 2025

5  out of  5
rating by Francisco zeferino
"Excelente servicio Karol Sandoval fue una exelente ayuda para conseguir mi primer seguro de auto recomiendo que pregunten por ella habla español y ingles Es super atenta en su trabajo y sobre todo muy pasiente Le agradesco la atencion al clinte 🌟🌟🌟🌟🌟"
We responded:
"¡Muchas gracias por compartir tu experiencia tan positiva! Me alegra saber que Karol Sandoval te brindó un excelente servicio, ayudándote a conseguir tu primer seguro de auto y que su atención bilingüe y paciencia hicieron la diferencia. Si necesitas más ayuda o tienes alguna otra consulta, no dudes en pedirla. ¡Te deseo mucho éxito con tu seguro!"
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Enrique “Nova” G

October 1, 2025

4  out of  5
rating by Enrique “Nova” G
"Granted I feel like I’m overpaying but I don’t think that’s the fault of who I spoke with. Karol was a great help explaining all the logistics into my policy and pricing increases, she was very patient and understanding in explaining everything so I had no questions in the end. Karol was a great help and should be considered as a great associate"
We responded:
"Thank you Enrique. We appreciate your review and feedback very much. Our office does not dictate the price and I am sorry this was the reason for the 4 stars vs. 5. The review to this office should be solely based on Karol's performance. We look forward to providing excellent service into the future, always striving for excellence."
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ahmed murshe

August 29, 2025

5  out of  5
rating by ahmed murshe
"Johan great professional man keep up the great work you are doing for the community and we are thankfull"
We responded:
"Thank you for your kind words! It's wonderful to hear that we are making such a positive impact in the community. If you need any assistance or would like to share more feedback, feel free to let me know. We're here to support you!"
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Vishal Patel

August 22, 2025

5  out of  5
rating by Vishal Patel
"I had the pleasure of working with Johan Hernandez from State Farm over the past two days to set up my car insurance, and I couldn’t be happier with the experience. He not only saved me a significant amount on my premiums, but he also took the time to explain every detail of the policy clearly so I could fully understand my coverage. What stood out most was Johan’s care and respect for my family’s needs—he made sure I got the best possible protection at the best price. His professionalism, patience, and attention to detail really impressed me. Thanks to him, I now have a much better car insurance plan and peace of mind knowing we’re in good hands. Highly recommend asking for Johan if you’re looking for great service and real savings!"
We responded:
"Thank you so much for your kind words! As a fellow local business owner, your support means the world to us. We’re grateful to be part of such a strong and supportive community, and it’s truly a pleasure to work with wonderful families like yours. Building relationships and serving our neighbors is what makes our work so rewarding. We look forward to continuing to support each other and grow together!"
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That Guy

August 18, 2025

5  out of  5
rating by That Guy
"Wow what an amazing office! Feels like they truly care for you. They sit and make sure all my needs are met! I have my car insurance, disability, renters, Life insurance AND even got my retirement accounts here! I’m young so having these guys behind me backing me up is such a blessings. Thanks again for being that Good Neighbor!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that you feel truly cared for and supported here. It’s our goal to make sure all your needs are met, no matter where you are in life. From car and renters insurance to life, disability, and even retirement planning, we’re honored to be your trusted Good Neighbor. Having your back and helping you build a secure future is what drives us every day. Thanks again for choosing us—we’re excited to continue supporting you on your journey!"
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Lap of Luxury

August 2, 2025

5  out of  5
rating by Lap of Luxury
"They are truly a family and take care of You ."
We responded:
"Thank you so much for your kind words! We truly believe that our customers are part of our family, and it means the world to us to know you feel cared for and valued. We’re committed to always treating you with the same warmth and dedication that family deserves. Your support inspires us to keep doing our best every day!"
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Ari Stavsky

July 30, 2025

5  out of  5
rating by Ari Stavsky
"Luis and Joel are great. The process was super easy and efficient and he got everything done seamlessly. Thanks Luis and Joel!"
We responded:
"Thank you so much for the kind words! Luis and Joel truly pride themselves on delivering a smooth and efficient experience, and it’s wonderful to hear they exceeded your expectations. We’re committed to making every step seamless, and your appreciation means a lot to us!"
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Maria Rangel

July 28, 2025

5  out of  5
rating by Maria Rangel
"They are really nice and they had a great customer service."
We responded:
"Thank you so much for your kind words! It’s truly a privilege to work with someone as wonderful as you. Just as you take great care of your customers, we are honored to take care of you. Providing excellent service is very important to us, and we’re glad it made a difference. Please don’t hesitate to reach out whenever you need assistance!"
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Yu Yu

July 25, 2025

5  out of  5
rating by Yu Yu
"Luis Rivas from State Farm was responsive and honest. He gave me a quote exactly as I requested, no extras and every component of the premium was well explained. Very satisfied with the insurance buying experience"
We responded:
"Thank you for sharing your positive experience! We're glad to hear that Luis Rivas provided you with clear, honest communication and a transparent quote that met your needs. Your satisfaction is our priority, and we appreciate your trust in our State Farm office. If you have any further questions or need assistance, please don't hesitate to reach out."
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Pedro Ramos

July 23, 2025

5  out of  5
rating by Pedro Ramos
"Luis Rivas was great walking me through the process and policy details."
We responded:
"Thank you so much for your thoughtful feedback! We're delighted to hear that Luis Rivas was able to guide you through the process and explain the policy details clearly. He truly strives to provide personalized and attentive support, and it’s wonderful to know that it made a positive difference for you. If you ever have any more questions or need further assistance, please don’t hesitate to reach out—we’re always here to help!"
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Stephanie Klein

July 22, 2025

5  out of  5
rating by Stephanie Klein
"Jeremy was outstanding and incredibly patient and helpful. I would give him 100 stars if I could."
We responded:
"Our intern's amazing smile is shining even more because of your review. We thank you. Thank you so much for your wonderful feedback! We’re incredibly proud of Jeremy—our intern and a shining example of the youth we are committed to empowering. Supporting young people like him, helping them grow, and providing opportunities to develop their skills is at the core of our mission. Jeremy’s dedication and patience reflect the potential and talent we see in the youth we serve, and your kind words motivate us to continue investing in their success every day."
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kell howell

July 14, 2025

5  out of  5
rating by kell howell
"Joel was amazing. Very personable and friendly. Joel made everything easy to understand and made sure i knew everything that was going on, he took his time an explained everything to me as a first time car owner going through the process for the first time. Joel took his time while working with me , didnt make me feel rushed answered any and all the questions i had. Joel is a true gem , i very happy joel helped me through the process , give him a raise."
We responded:
"Thank you so much for taking the time to share such a thoughtful and detailed review! We’re absolutely delighted to hear that Joel made your first car buying experience smooth, enjoyable, and easy to understand. Navigating the process for the first time can be overwhelming, and it’s wonderful to know that Joel took the time to patiently explain everything, answer all your questions, and ensure you felt comfortable every step of the way. Joel’s dedication to providing personalized, friendly service truly sets him apart, and your kind words about him being a “true gem” mean a lot to us. We’ll definitely make sure he hears your praise—and yes, we agree, he deserves that raise! Thank you again for choosing us and for trusting Joel to guide you through this important milestone. If you ever need anything in the future, we’re here to help. Enjoy your new car and happy driving!"
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Frederick Nortey

July 3, 2025

5  out of  5
rating by Frederick Nortey
"Excellent customer services"
We responded:
"Thank you for recognizing us! We take great pride in delivering top-tier support and ensuring every customer feels valued and well cared for. Your feedback motivates us to continue exceeding expectations!"
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sav

July 2, 2025

5  out of  5
rating by sav
"For anyone considering if they should book an appointment here, do it! The staff is incredibly knowledgeable and helpful in area i need consideration and concerns. My objective and intention with booking with them was achieved with their generous help!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to provide the knowledge and support you needed, and that your objectives were successfully met. We truly appreciate your kind words and look forward to assisting you again in the future!"
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Barbara Barbaccia

June 30, 2025

5  out of  5
rating by Barbara Barbaccia
"I have had Statefarm Insurance for 30 years. Johan Hernandez Saris took over regarding retirements in the last several years. His staff is always there to assist. Joel Miranda has been assisting me with my account and I couldn’t be happier. He is so knowledgable, efficient, personable and has given me exemplary service. I feel that I am certainly in good hands!!"
We responded:
"Your kind words truly shine with warmth and appreciation! It’s so lovely to hear how this office has made your experience with Statefarm not just reliable, but genuinely caring. Knowing you feel confident and well taken care of speaks volumes about what we stand for in service, knowledge, and level of care. It’s a beautiful reminder of how wonderful it is to have people who go above and beyond by your side!"
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Nelly Pesantez

June 26, 2025

5  out of  5
rating by Nelly Pesantez
"Nice office and they have the best customer services."
We responded:
"Thank you Nelly! We take price in keeping our office environment clean, positive and efficient. This helps us enhance the customer experience, as well as that of the team. We look forward to your next office visit."
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Galvin G

June 16, 2025

5  out of  5
rating by Galvin G
"Johan Hernandez office for State Farm is the best office in westchester!"
We responded:
"That's too kind. Thank you. We appreciate you thinking that of us and look forward to keeping you feeling the same with our service, guidance and knowledge. "
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sam sam

June 1, 2025

5  out of  5
rating by sam sam
"Recently I spoke with Joel Miranda at State Farm about lowering my car insurance. He was wonderful--friendly, helpful, knowledgeable, competent, and a great sense of humor. He gave me good advice and we worked out a way to lower my annual insurance cost by over $400. I enjoyed talking with him and was grateful for his help, as well as his patience with someone who is not technologically adept."
We responded:
"Thank you so much for your kind words! We're really glad to hear that Joel made your experience enjoyable and that he was able to help you save over $400 on your car insurance. It’s great to know that his friendly attitude and sense of humor made a difference, especially when navigating technology can be tricky. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your compliments to Joel. If you need anything else or have more questions in the future, just let us know!"
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Rachel McKnight

May 23, 2025

5  out of  5
rating by Rachel McKnight
"I got my renters and life insurance with Joel. He was kind, approachable, and stepped me through all my options. I never felt pressured. Highly recommend going with Joel for everything!"
We responded:
"Thank you for your positive review! We're thrilled to hear about your experience with Joel. It’s wonderful to know he provided you with the support and guidance you needed while exploring your renters and life insurance options. Your recommendation means a lot, and we’re glad you felt comfortable throughout the process. If you have any further questions or need assistance in the future, feel free to reach out!"
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Diane

May 21, 2025

5  out of  5
rating by Diane
"I was needing to make changes on my policy and Joel Miranda did a great job getting it all done. Thanks for your help!"
We responded:
"Thank you Diane so much to accentuate our Customer Service Area at our office in a positive manner. After someone becomes a customer is when we should rise and shine at every interaction to make sure our customers are taken care of. It is wise to review your policies every one to two years to make sure they align with your needs and things that have changed. This includes retirement, finances and risk. "